Services
Delivering excellence in healthcare
DKSH’s Business Unit Healthcare is the leading partner for healthcare companies seeking to grow their business in Hong Kong.
We provide outstanding marketing and sales capabilities and industry expertise, supported by specialist regulatory affairs teams, customer care centers, state-of-the-art GMP-compliant distribution centers, and a leading-edge IT infrastructure. Our wide-ranging Market Expansion Services extend from product registration, marketing and sales to quality distribution.
Products available through DKSH include ethical pharmaceuticals, over-the-counter (OTC) and consumer health products, and medical devices. These are delivered to multiple professional healthcare outlets.
What DKSH can do for you
DKSH’s services include product registration, marketing, sales, and physical distribution. With our outstanding marketing and sales capabilities, supported by specialist regulatory affairs teams, customer care centers, state-of-the-art GMP-compliant distribution centers, and leading-edge IT infrastructure, we provide our clients with unmatched integrated service capabilities across all healthcare channels.
Product registration- DKSH Innoreg
We provide an Asia-wide registration service for pharmaceutical products, bio-chemical products, OTC products, medical devices, health foods, and cosmetics.
• Long-standing regulatory experience and close adherence to guidelines
With a track record of over 30 years and more than 150 products, we have the most extensive regulatory experience of all our peers in the industry. Adhering closely to the guidelines provided by the Department of Health, we compile, format, and present drug submissions for imported drugs, traditional Chinese medicine, medical devices, as well as consumer health products.
• Assistance with clinical trials
We also offer regulatory assistance for clinical trials, which are growing in importance in Hong Kong. In addition to fulfilling all registration and procedural requirements, we provide full logistical services for the handling of clinical trial materials, thus ensuring seamless and secure delivery.
• Total regulatory support
Product registration and renewal
Product registrability check
Product classification services
Product maintenance for variations and new indications
Product license transfer services
• Application services for product advertising and marketing
We offer market research, product management, brand-building, public relations, promotion management, channel management, category management, order taking and processing, stock reporting and planning, merchandising, market feedback, and more.
Marketing and sales
We offer market research, product management, brand building, public relations, promotion management, channel management, category management, order taking and processing, stock reporting and planning, merchandising, and market feedback, and more.
Physical distribution
Our GMP-quality distribution services span healthcare distribution, pharmaceutical distribution, medical distribution, over-the-counter (OTC) distribution, medical device distribution, and more.
Business solutions - EchoPlus
We identify, implement, maintain and enhance various business solutions and leading-edge products and applications required for the efficiency and productivity of the business process:
EchoPLUS business solutions are cutting-edge tools for sales force effectiveness (SFE), customer relationship management (CRM), consignment inventory management (CIM), and merchandising management (MM). EchoPLUS was developed by DKSH's Corporate Services Shared Centre (CSSC) with inputs from healthcare professionals from the pharmaceutical, OTC, consumer healthcare and medical devices industries.
We offer a flexible, timely, and accurate reporting system for the comprehensive analysis of business operations.
